After installing the PTouch Editor successfully, you can delete or remove the downloaded file.ġ3.
Proceed with the PTouch Editor installation follow the default prompt steps until the installation is completed.ġ2.
Note: If you have the previous version of PTouch Editor 5.0, this program will uninstall it.ġ1. Double click on the downloaded file to start the installation. Note: Steps below are setup for using Windows Internet Explorer browser.ġ0. Enter the last 9 characters of the Serial Number - can be found in the rear of the machine - and then click Submit button.įor Windows Operating System : See steps 8-12 Read the End-User License Agreement then click Agree to the EULA and Download.ħ. Under Editor Tool, click PTouch Editor 5.x link.Ħ. Select your Operating System (OS Family) and OS version, and then click on the Search button.ĥ. Under Download & Drivers, click on Downloads on our Online Solution Center.Ĥ. Enter your model number and click Search button or select a Product Group Labeling Systems, the Model, and then click on the Go button.ģ. Then scoured the Fonts for bad or duplicated fonts.2. Then I Logged into a different users account, or the Guest Account - P-Touch started without problem. (manually resolved)ģ - Go through the Computer Folder looking for duplicates (automatically resolve)Ĥ - Start Brother P-Touch Editor - Launches successfully.Ī troubleshooting step that started this effort was to boot in Safe Mode - P-Touch started without problem. Remove fonts with issues.Ģ - Go through the User Folder looking for duplicates and deactivate duplicates in the User Folder. Here are the steps taken.ġ - Use Apple Font Book and validate Fonts. I saw a Brother FAQ regarding removing the User Font folder, but that isn’t a great idea, since those fonts support programs I actively use, so I investigated further. MacOS on my account has been updated many times and my account has seen a lot of fonts. Other apps obviously do, but this one does not. I believe this application is not able to handle duplicate fonts in the system.
After many help desk tries, I finally found the problem, at least on my system. After upgrading to Monterey I could not start P-Touch.
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